SAGE (00:08)

And in today's work environment, command and control is less effective than it was in previous decades. Our workforce today wants to be inspired by the work they're doing, and this requires a different approach to management. Authority is conferred power to perform a service or provide direction, protection and order. It can be formal, the result of a job title or informal, the result of factors beyond or outside of a formal authority such as tenure, charisma, subject matter, expertise, etc.. So as a manager, why does this matter? If you're leading a cross-functional project team of people who don't report to you or you're in a meeting with people who are your peers or your leaders, you may need to rely on the informal authority at your disposal to get things done.