LEARN: Types of Hard Conversations

Summary

Summary

Sage (00:09)

Here are a few examples of hard conversations that come up regularly at work. Giving critical feedback. This can be difficult for both the giver and the receiver. It can be challenging to deliver negative feedback in a way that is constructive and helpful without demotivating or demoralizing the person you're speaking with. Addressing Interpersonal Conflict.

When people work closely together, it's natural for disagreements and conflicts to arise. Addressing these conflicts head-on can be uncomfortable, but it's essential for maintaining a productive work environment. Delivering bad news. Whether it's a layoff, a project delay, or a missed target, delivering bad news is never easy. It requires tact, empathy, and a willingness to listen and respond to the concerns of those affected.

Negotiating difficult or sensitive issues. Negotiating can be challenging when the stakes are high or when there are competing interests or values at play. It requires a deep understanding of the issues at hand, as well as strong communication and problem-solving skills.

Setting boundaries. Sometimes it's necessary to have a hard conversation about setting boundaries, whether it's with a coworker, a manager, or a client. This can be uncomfortable, but it's important for maintaining healthy and sustainable relationships and avoiding burnout.